Episode 16 – Building a Feedback Community
A few weeks ago I was lucky enough to listen to @CarlSmith talk at a local design group meet up I attended. If you aren’t familiar with Carl, he works at wicked cool company called nGen Works and is the mastermind behind Happy Webbies. But, enough about that guy…
Being the big usability expert that he is, he constantly mentioned getting feedback from his “pool of people” on various topics. He would poll the audience, so to speak, to see what the majority of people thought about a company name, a usability feature, layout, etc.
What an awesome idea I thought!
Now I can have a way to prove clients wrong when they are being idiots!
Ok, so there’s more to it than that, but that is certainly a perk. Whats great about this idea is that’s free to do and can do wonders for your work. Find as many people who are willing to give you feedback from time to time and add them to a list. Don’t just limit yourself to the design community though. In fact, the more your each outside of the community the better. It seems that a more diverse list of people from different backgrounds, ages, and internet skills would really improve the quality of feedback you get.
So, that’s it in a nutshell, watch the video for more details and share your comments below!





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